September 8, 2015

5 Key tools: Social Media for Charities

When it comes to social media for charities, they are generally in a better position than normal commercial brands. They have an enthusiastic, emotionally connected supporter base readily available, prepared to sing their praises. However, that does not mean success is to be taken for granted. With organic reach squeezed and a large number of brands scrambling for space on your news feed, it is getting increasingly hard to draw in the individuals that actually matter. That said, charities do have a hidden weapon up their sleeve. Here are The Island’s top suggestions for social media charity campaigns. 1. Create content without forgetting your followers. It happens time and time again, charities market their new efforts while forgetting about their core supporters. Your social presence is down to their approval so they need to be treated with added care. What do we mean by this? Make sure each mention, post, photo, video, pin and so forth is noticed. The simple gesture of liking and commenting will be enough. Pair this with a quick reaction and you will guarantee yourself a very satisfied supporter. Don’t get us wrong, content is still essential for social media, but your audience is out there and needs to be engaged. 2. Tune in and listen. Increasing your data metrics is part of the goal but in most cases it doesn’t actually pay off. Listening to your audience does. Gain knowledge by observing what your audience and supporters are doing. In the long run, analysing user generated content or accumulating mentions, will turn out to be beneficial. 3. Measure it. It goes unsaid in 2015, nonetheless there are many brands that don’t take advantage of their ‘social’ pages and what they can do with them. Actual in depth analysis goes a long way compared to just counting re-tweets […]
September 3, 2015

5 Tips to boost your business using Twitter

The attention social media is receiving is going to last a long time, today we will focus on Twitter. If your ultimate aim is to grow your business, and overtake your competitors, then now is the right time to master the social media platforms out there. 5 Tips to Boost your Business Using Twitter Interact with your followers Marketers have the tendency to forget that Twitter and other social media platforms are not like old school tools like TV broadcasts.  You don’t need to sell every time you publish something. If you only post links back to your own website with the intent of selling then most people will just unfollow as they will find it annoying. The ‘trick’ is to engage as much as possible with other users. Follow influential people that are in an industry that is relevant to yours. Talk to people and interact with those who decide to follow you, start a conversation. Offer Twitter exclusive promotions If prospective clients find out that you offer exclusive deals, to those who follow you,  then be assured that they will soon follow suit. Social marketing is about giving your customer the added value that they seek. By giving out discounts during certain periods you are sure to attract attention and therefore create value. Create an identity for your brand Make sure that your profile encompasses every little detail of your business to maintain the identity that you have created. Create a ‘persona’ that is interesting and appealing to your ideal customer. If you follow these steps people will recognize your brand and start to have ‘feelings’ towards your company. The objective of doing so is to create a long lasting relationship. Send people to your site. Provide your followers with little snippets of longer content that links directly […]
August 27, 2015

How does mobile impact SEO strategy?

Marketers are continuously looking at taking advantage of the newest search engine algorithm, and search engines are implementing these changes to make it an even playing field. This creates an ever-changing environment. Mobile plays a big role in this and impacts SEO more than one would think. How does mobile impact SEO strategy? 1. Loading time plays a key role Smartphones and other mobile devices don’t have the same hardware power as a laptop or desktop computer. The next factor is that the internet connections are as fast. This all translates to the fact that a mobile website needs to load fast to get a good search engine ranking. A good suggestion for this is to limit the amount of heavy images used on the website. 2. Size matters Generally people using a smartphone for a web search tend to search for shorter phrases. This means mobile SEO, can be improved with short, keyword rich content. An overload of text means that users will find it hard to find the exact information they are looking for. 3. Local results are better off When a mobile search is performed, certain information is shared implicitly, such as location. An example of this is for example when you perform a search for food, your chosen search engine will imply you are looking for somewhere to eat nearby. Mobile SEO can be improved by providing content that meets the high number of daily searches that are performed while people are out and about. 4. Social media can drive extra traffic Mobile users are keen social media users, meaning they are more likely to engage through social media. If your website has social sharing features and you are active on social media and you share original, relevant and interesting content people on the move will be prompted to […]
August 25, 2015

SEO and Social media – Perfect digital marketing partners

If you were not aware of this yet, social media has a fairly important impact on how your SEO rankings work. The best solution to run your campaigns in the best way is to run them together in an integrated manner. In the past year Google’s algorithm updates have forced website owners to focus on producing content to earn a better ranking. Relevant and interesting content will certainly get you up in the rankings and give you decent on-line exposure. a great article, some images for an infographic will cause people who follow you to share the content and in that way increase your on-line presence. How do Social and SEO work? By managing to gain an engaged group of followers and fans on the many social platforms out there, you are able to push out content on a regular basis and engage with an already receptive audience. When you promote your content from your own website onto social media platforms you are able to gain a few bonus SEO points. It works like a cycle that keeps spinning and gaining more and more awareness. Are you managing your SEO and Social Media together? Do you increase your on-line reach in this way? If you want to discuss it further, get in touch by filling in the form below. [contact-form-7 id=”400″ title=”The contact form”]
August 18, 2015

How customers can be your brand advocates

Recent history and advance in technology has brought many changes to the marketing playing field. Customer expectations are at an all time high and the influence mainly comes from social media. Which is why you need brand advocates to help you engage with your customer base.
August 6, 2015

8 marketing trends driving the future

We are half way through 2015 and Google algorithms, content strategy and mobilisation are still the buzz words in marketing. But what trends will remain? What will be the most popular? What is the next big thing? In this article The Island wants to give you an overview of what conversations are happening in the world of marketing and what the on-line world is saying the top 10 trends will be in the coming years for marketing. 1. Mobile is going to be front and centre (more than it already is) Evolution in technology and what consumers use mobile tech for makes this one of the major influencers of the trends to come. Mobile tech allows brands to create a more personal relationship with its consumers, wherever they are, and whatever they are doing. 2. Transparency will be key to brand-customer relationships. Right now, customers are looking for more engagement from their favourite brands. Genuine brands, who are straightforward with what they deliver to consumers, will see positive effects of their behaviour. It’s all about a good chat, not a good sell. 3. The demand for quality content will not slow down. Content, especially visual content, will be head of the pack when coming to the online marketing world. The customer is definitely being lead by their eye and, in a way, it feels like a more traditional print attitude to advertising. Grab them with the visual. Additionally, the rate at which a brand can create quality content will have a big impact on their success. 4. Customer produced content will be even more important. The strength of user generated content will surpass that of brand created content as brands start to give marketing power to their customers. From on-line reviews, to social media posts and blogs, brands will need […]
July 15, 2015

Top 3 ways to improve customer satisfaction in the social era

There is no denying that this era’s customers are smarter in choosing which businesses and services they decide to associate with. There is a plethora of information available to them from the brands themselves as well as the many voices in social media. However, they are now also more distracted and more sceptical than ever when it comes to being bombarded with promotion. Millennials, who have grown up with social media as a marketing tool, are very savvy when it comes to being marketed to, and are the most active at opting out of communications if they feel overwhelmed. There are many challenges for marketers, as they perform various tasks to maximise reach, convert the enlightened and build customer loyalty. Social media is great for reaching high engagement levels and pushing great content. More so now that mobile is overtaking our daily life. Brands need to optimise their social media presence and digital content experience to open up to the amazing opportunities today’s technology can deliver. If you can master the 3 tips listed below to improve customer satisfaction, you’ll be in a great position to draw in those meaningful connections while at the same time creating genuine associations with completely new groups of people. 1. Influence and encourage fans to be loyal and involved. We live in a world where marketing isn’t as exclusive as it used to be. Trends are set by the press, niche influencers and your client base. In light of this new reality, retailers need to use creative approaches to interact with consumers, in which they are engaged as brand promoters. If customers can relate personally to content, they’re significantly more prone to share it. 2. Let go and practice platform agnosticism. In this modern era, there is no need for digital marketing campaigns to only drive traffic to destination […]